A CRM that lives inside WhatsApp Web
WAWin adds a customer record to WhatsApp’s contact info and keeps it in a customer table your whole team shares.
Add to ChromeCustomer records next to the chat
Record fields, notes, tags and the assignee in the contact info of a private chat. The customer’s name also appears in the chat list.
Find the chats that need you
Filter the chat list by shared tags, or by reply status: chats that need your reply, and chats waiting for the customer.
Never miss a follow-up
Set a next follow-up, and the assignee gets a browser notification when it is due, even with WhatsApp Web closed, as long as Chrome is running. Open the chat, mark it done or snooze it from the Follow-ups list.
A customer table for the whole team
In Console, Owners and Admins filter customers with advanced conditions, save shared views, add custom fields, assign customers in bulk and see customer analytics. Import customers from CSV or XLSX, and export them to XLSX, CSV or JSON.
Good to know
Customer records, tags, follow-up reminders, advanced filters, import and export are included on every plan. Custom fields and shared views have limits per plan.
Plans
Compare plans| Free1 seat · Owner only | Pro1 seat · Owner only | TeamFrom 3 seats, including the Owner | |
|---|---|---|---|
| Customer records, notes, tags and analytics | Included | Included | Included |
| Follow-up reminders | Included | Included | Included |
| Basic and advanced filters | Included | Included | Included |
| Import customer data | Included | Included | Included |
| Export customer data | Included | Included | Included |
| Custom customer fields | 5 | 100 | 100 |
| Shared customer views | 1 | 50 | 50 |